Our Commitment to Your Privacy

Prime Choice CIS and Payroll (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018. This notice explains how we collect, use, share and protect your personal information when you interact with us, whether as a contractor, subcontractor, agency, employee, job applicant, supplier or website visitor.

We collect personal data you provide directly—for example, your name, contact information including email address and telephone number, UTR, National Insurance number, bank details, contract and timesheet information, right-to-work documents and similar records—as necessary to manage payroll services, comply with HMRC and legal requirements, assess eligibility, process payments, generate reports, and communicate with you. We may also gather data via our website such as IP address, browser type and cookies, to manage site operation, improve user experience and provide tailored content; you may refuse non-essential cookies at any time via your browser settings.

Your data is processed under the lawful bases of contractual necessity, legal obligations placed upon us, legitimate interests in administering payroll efficiently, and—where applicable—your explicit consent. We will only use your information for the purposes of providing CIS, umbrella payroll, PAYE processing, compliance, communication, support, service improvement, account administration and any regulatory obligations.

We do not sell or rent your personal data to third parties. We share relevant information with HMRC, pension providers, payroll service partners, banks, professional advisers and statutory bodies strictly as required by law and only to the extent necessary. We may transfer information internally among our staff, including your dedicated account manager. Where sharing data with external service providers, including cloud or software infrastructure or payroll system providers, we implement data‑processing agreements and ensure appropriate security safeguards are in place.

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax and reporting requirements; unless a longer retention is required or permitted by law, data will be deleted or anonymised after these needs are met.

Your personal data is protected using industry-standard security measures including encryption, access controls, secure storage, back-ups and regular security assessments to prevent unauthorised access, disclosure or loss. Our staff are trained in data protection principles and confidentiality.

You have rights with regard to your personal data, including the right to access your information, request correction, erasure, restriction of processing or object to processing. Depending on the lawful basis for processing, you may also have the right to data portability and to withdraw your consent where applicable. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

We may update this policy periodically to reflect changes in our operations, legal obligations or best practices. Any revisions will be effective from the date published on our website and we encourage you to review this policy regularly to stay informed.

If you have any questions or wish to exercise your data subject rights, please contact us via telephone on 03330 049282 or by email at info@primechoice.ltd. We take your privacy seriously and strive to respond to all enquiries promptly and transparently.